Terms of Sales
The company BAGTROTTER SAS carries out an online sale of leather goods, stationery, luggage and other accessories through its website www.bagtrotter.com
The purpose of these general conditions of sale is to determine the conditions under which orders are made on the site www.bagtrotter.com.
Any order implies unreserved acceptance and full adherence to these general conditions which prevail over any other client document.
These general conditions may be revised at any time. Any modification is immediately applicable. The irregularity of one condition will not affect the other terms and conditions.
2. Contact details of Bagtrotter SAS
These general conditions of sale are concluded:
On the one hand by the company BAGTROTTER SAS with capital of € 50,016 registered 380684696 with the RCS of Lyon and whose head office is located at 66 rue des frères Montgolfier 69740 Genas
VAT code FR59380684696
And on the other hand by the customer (consumer or professional) of the online sales website www.bagtrotter.com
The items supplied by bagtrotter.com are new and guaranteed against any defect at the time of delivery. All the products offered comply with current French legislation.
The photographs illustrating the products are not contractual.
The products remain the property of BAGTROTTER SAS until full payment of the order. However, from the delivery, the risks of the delivered goods are transferred to the customer.
The prices appearing on the site are prices including all taxes in euros taking into account the VAT applicable on the day of the order.
VAT included is French VAT.
The prices of our articles are indicated in Euros. All orders, whatever their origin, are payable in Euros.
For European Union countries, the items you order are subject to French VAT at the current rate of 20%. You cannot recover this VAT but you do not have to pay any additional tax at the reception.
The prices of the products can be modified or updated at any time, it being understood however that the price appearing on the site on the day of the order will be the only one applicable to the customer.
In the event of an obvious error in the price displayed on the site, Bagtrotter SAS reserves the right to confirm the order or to cancel it and reimburse the customer.
There can only be one type of promotion per order, so our offers cannot be combined.
For any delivery, shipping costs are to be added to the price of the product (s) ordered. These shipping costs are calculated before the validation of your order for acceptance.
5. Order and payment
Once your order has been entered on the site www.bagtrotter.com, a confirmation email will be sent to you and your order recorded. Upon receipt of this order, Bagtrotter SAS ensures compliance and performs some prior checks. Bagtrotter SAS reserves the right to refuse an order.
The data recorded by Bagtrotter SAS constitute proof of all transactions made by Bagtrotter SAS and its customers. The data recorded by the payment system constitutes proof of financial transactions.
Payment is made online by credit card. Visa, Eurocard / Mastercard Blue cards are accepted. The security system put in place for transactions is the system of the company I.B.S. : PAYBOX.
Personal information as well as credit card numbers never pass unencrypted between the browser and the server, the data is signed and encrypted and transmitted by the SSL protocol (SSL Certificate) upstream of the electronic payment module. The agreement of the central bank card network. Your account is debited with the amount of your invoice corresponding to the product (s) shipped and the transport costs if necessary.
6. Shipping time and availability
The order will be prepared and shipped at the latest within 2 to 3 working days from the day following that on which the customer placed and paid for his order.
Our product offers are offered within the limits of available stocks, excluding promotional operations mentioned as such on the site.
The allocation of stock to your order is carried out when your order is validated by our customer service. In the meantime, the product may no longer be available. In the event of unavailability of a product after placing your order, we will inform you by email or telephone within a maximum of 5 days from the date of your order in order to tell you within what timeframe, this product could, if necessary, be delivered to you.
The availability displayed on the site is indicative and does not in any way represent a contractual commitment.
Delivery will be made by the carrier from Monday to Saturday to the address you have indicated. In case of absence the carrier will contact you or leave you a calling card.
It is your responsibility upon receipt of the package to immediately check it and to formulate reservations with the carrier by registered letter with acknowledgment of receipt within 3 days of receipt of the package. The customer must send a copy of this letter by email to firstname.lastname@example.org
Bagtrotter SAS cannot be held responsible for non-performance of the contract, in the event of force majeure, disruption or general strike, total or partial, in particular of postal services and means of transport.
8. Right of withdrawal
In accordance with the legal provisions in force, the consumer customer can exercise his right of withdrawal within 14 days, without invoking any reason from the date of delivery of his order.
This right of withdrawal must be asserted by email to Bagtrotter SAS customer service at the address email@example.com
The product (s) must be returned in their original packaging, complete and intact, to the following address:
66 rue des frères Montgolfier
The cost of returning the product (s) are the responsibility of the customer.
The refund will be made within 10 days via the same means of payment as that used for the purchase. It will relate to the returned products and not to the transport costs associated with the return.
Products returned damaged, soiled or incomplete will not be reimbursed.
If the product is found to be defective, or if we have made a delivery error in relation to your order, Bagtrotter SAS will cover the return costs by providing the customer with a prepaid label.
9. Personal data
Bagtrotter SAS is aware of the importance of protecting the privacy of its own users and customers and undertakes to pay maximum attention to the obligations taken with regard to them.
The data collected on the site are for internal use only and allow us to process orders. They are integrated into the customer file. Bagtrotter SAS refuses to disclose this data to any company whatsoever.
You agree to give your consent to such use of your personal data.
In application of the Data Protection Act of 06/01/1978, the customer has the right to access, rectify and oppose the data recorded concerning him. This right of rectification can be exercised at any time by sending us an email to firstname.lastname@example.org
10. Intellectual property
All illustrations, images, characters, artistic work, graphics of the site are protected by copyright and intellectual property rights, for the whole world and belong or have been assigned to the company Bagtrotter SAS, which benefits from an exclusive right of use.
As such, in accordance with the provisions of the intellectual property code, any reproduction or use, whatever the form, of these intellectual property rights, without the prior written consent of the company Bagtrotter SAS, will give rise to lawsuits.
11. Applicable law
This contract is subject to French law. The language of the contract is French. Any dispute arising in connection with the application or interpretation of this contract will be submitted to the competent French courts.